Frequently Asked Questions:
- Can I change my name? Change your nickname on steam and then sign into steam on www.FShield.net After that simply relog.
- Why is my name "Blaster :D"? You have unsupported characters in your steam name. Change them and relog on www.FShield.net
- I forgot my password? Simply login through steam on www.FShield.net and hit "reset password".
- Why am I being kicked for using a VPN / Country block? Simply make a ticket on our Help Desk and i'll get you whitelisted from the check.
- Why am I being kicked by admin? Make sure your steam profile is public! We auto kick private steam profiles for security reasons.
- I got banned right when I joined? Make sure you're using a real steam account. We will automatically block accounts that look suspicious based on multiple flags. If you just made the steam account you will most likely get blocked right away.
- FShield is failing download? Disable any anti-virus that could be blocking FShield. Or add FShield as an exception.
- My FShield is not working? (Approval Denied) Disable or add an exception to your anti-virus for FShield. If that does not help try putting your entire folder directly in the Local C Drive. Also make sure you have no unsupported programs open like AutoHotKey, any type of game-booster that hooks into the game, VMware.. Close out any type of software that uses DirectX as many DirectX hooks are blocked for security reasons. Those are just a few examples. (If these methods don't work please submit a ticket so I can assist you.)
- Will you guys ever support Mac? At this time no. Latest version of MacOS does not even support 32-bit versions which is what Legacy was. (Mojave is the last OS that supports 32-Bit software).
- Why isn't my OBS working with your server? Use Desktop capture. Game capture uses DirectX which is blocked.
- When are airdrops? Airdrops are every hour with a 24 hour cooldown after a wipe.
- Will you guys be expanding to new locations? We have that planned if we make an appropriate amount of money to support it / population can hold.
- Can I be an admin or mod? No.
- Does this server have any admins or mods? No admins suck, although you may run into a developer who has admin powers.
- Will the client stop all cheaters? No AntiCheat is perfect, but keep in mind there will always be players better than you. If you're still really suspicious put in a ticket.
- DraB, how do you test players with no admins? We have 4 server side AntiCheat's checking / testing players constantly for certain things instantaneously without the player knowing. I will also do further testing manually if necessary. Check this page for what we have detected server side.